Your Privacy Is Our Responsibility
Protecting your personal information at b678 is our top priority. Read this policy to learn in detail how we collect, use, and keep your data secure.
Introduction & Scope
This Privacy Policy ("Policy") applies to all services, websites, and applications under the b678 platform. When you create an account on b678, use our gaming services, or browse our website, you are considered to have agreed to the terms of this Policy.
b678 is committed to ensuring a safe and reliable online gaming environment for players in Bangladesh. We believe that respecting user privacy is a core foundation of a trustworthy platform. This Policy clearly explains what information we collect, why we collect it, and how we keep it secure.
This Policy may be updated at any time. For significant changes, we will notify you via your registered email address. We recommend reviewing this page regularly.
What Information We Collect
b678 collects only the information necessary for the smooth operation of the platform, ensuring user safety, and delivering quality services. Our data collection is divided into three main categories:
Identity Information
When you create an account on b678, we collect the following information:
- Full name
- Date of birth (for age verification)
- Email address
- Mobile number
- National ID card or passport details (when identity verification is required)
Financial Information
To process transactions, we retain the following information:
- Mobile banking number (bKash, Nagad, Rocket, Upay)
- Deposit and withdrawal history
- Transaction amounts and timestamps
- Applicable transaction reference numbers
No full card numbers or complete bank account details are stored on our servers.
Usage Information
To improve your experience, we automatically collect:
- IP address and device information
- Browser and operating system
- Page visit history and session duration
- Gaming history and preferences
- Cookies and tracking tokens
Purpose of Data Use
b678 uses collected information only for legitimate purposes. Below is a detailed explanation of which information is used for which purpose:
Account Management & Verification
Identity information is essential for creating, maintaining, and securing your account — particularly for age verification, as b678 serves only users aged 21 and above. Identity verification ensures that no one else can access your account without authorisation.
Transaction Processing
Financial information is required to complete deposits and withdrawals via bKash, Nagad, Rocket, and Upay. A record of every transaction is kept so that any dispute or discrepancy can be resolved quickly.
Security & Fraud Prevention
Usage information is analysed to detect suspicious activity, multi-accounting, and other fraudulent behaviour. This ensures a fair and safe gaming environment for all users.
Service Improvement & Personalisation
Based on your gaming history and preferences, b678 makes your experience more relevant. However, this personalisation is never used for aggressive marketing or to create psychological pressure.
Customer Support
When you contact us via 24/7 live chat or at [email protected], your account information helps resolve issues quickly. Support conversations may be recorded for quality improvement purposes.
Responsible Gaming
By analysing gaming behaviour data, we can identify potential signs of problem gaming and provide assistance when needed. This is an important part of our responsible gaming policy.
Sharing Data with Third Parties
b678 never sells, rents, or transfers your personal information to third parties for free. However, limited data sharing may be unavoidable in certain circumstances:
- Payment Processors: Only the information necessary to complete transactions via bKash, Nagad, Rocket, and Upay is shared with the relevant payment provider. These third parties are governed by their own privacy policies.
- Game Software Providers: Providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Microgaming, NetEnt, and Ezugi may receive minimal information in order to deliver game services. They may only use information that is strictly necessary for operating those game services.
- Legal Obligations: We may be legally required to disclose information in response to a court order, a lawful request from an investigating authority, or applicable law.
- Technology Service Partners: Cloud hosting, cybersecurity, and analytics service providers are contractually obligated to maintain data confidentiality.
- Business Transfers: In the event of a significant change to the business structure (such as a merger or acquisition), user data may be transferred to the new entity, though the terms of this Policy will remain unchanged.
Cookies & Tracking Technologies
b678 uses cookies and similar tracking technologies to operate and improve the website. Cookies are small text files stored in your browser.
Essential Cookies
These cookies are necessary for the basic functioning of the website. Their main role is to maintain login sessions, verify security, and save user preferences. Disabling these cookies will prevent the site from working properly.
Performance Cookies
These cookies monitor page load speed, error reports, and overall site performance. This information is collected entirely anonymously and is used only to improve the website.
Functionality Cookies
These cookies help remember your language preference, display settings, and other personalised choices, so you do not have to reconfigure everything on each visit.
Cookie Controls
You can manage, restrict, or delete cookies at any time through your browser settings. However, disabling essential cookies may affect core services including account login.
Data Security Measures
b678 uses industry-standard technologies and practices to protect your personal and financial information. Our security measures operate on three levels:
Technical Protection
SSL/TLS encryption secures all data transmission. Server-side encryption protects stored data from being exposed.
Access Controls
Only authorised personnel can access the necessary data. Strict password policies and multi-factor authentication are in use.
Monitoring & Auditing
Systems are continuously monitored. Any unusual activity is automatically detected and immediate action is taken.
While b678 is committed to maintaining the highest level of security, data transmission over the internet is not completely without risk. We take all reasonable measures, but an absolute guarantee of security cannot be given.
Data Retention Period
b678 does not retain data beyond what is necessary. Different retention policies apply to different types of information:
- Active Account Data: All relevant information is retained for as long as your account remains active. Processing begins once a request to close the account is received.
- Financial Transaction Records: Due to legal and regulatory requirements, transaction data may be retained for a defined period even after an account is closed.
- Inactive Accounts: Data retention practices for accounts that have been inactive for a long period are reviewed. If there is no response after we attempt to contact you, a defined process is followed.
- Backups & Archives: Data held in security and system backups is automatically deleted within a defined timeframe.
Your Data Rights
As a user of b678, you have clear rights over your personal information. Your rights are outlined below:
Access
You have the right to know what information we hold about you. Upon request, we will provide you with a summary of the data collected.
Correction
If there is any inaccuracy or incompleteness in your information, you can request a correction. We will make the necessary changes within a reasonable time.
Deletion Request
In certain circumstances, you may request the deletion of your personal information. However, some data may need to be retained to meet legal obligations.
Objection to Processing
You have the right to object to the processing of your data for specific purposes, particularly in the case of marketing communications.
Portability
You can request your own data in a structured, readable format, which makes it easier to use on other platforms.
Restriction of Processing
If there is a dispute about the accuracy of data or if you believe processing is unlawful, you can request that processing be temporarily restricted.
To exercise any of the above rights, email [email protected] or contact us via 24/7 live chat. We will verify your request and take action within a reasonable time.
Privacy Protection for Minors
b678 is a platform exclusively for users aged 21 and above. We do not knowingly collect, store, or process information from any person under the age of 21.
Age verification is a mandatory step in the registration process. If we become aware that a minor has created an account using false information, that account will be closed immediately and all associated data will be deleted.
If a parent or guardian suspects that their minor child has created an account on b678, they are requested to contact [email protected] without delay.
Policy Changes & Updates
b678 reserves the right to update this Privacy Policy at any time. If significant changes are made to the Policy, we will notify you in the following ways:
- A notification will be sent to your registered email address.
- A notice will be displayed on the main page of the website.
- The "Last Updated" date at the top of this page will change.
Your continued use of b678 after a change indicates that you have accepted the updated Policy. If you do not agree with the changes, the option to close your account is always available.
Minor changes (such as spelling corrections or language clarifications) may be published directly without a separate notification.
Contact & Complaint Resolution
If you have any questions, concerns, or complaints about this Privacy Policy, please contact b678. Our dedicated support team is ready to assist in both Bengali and English.
Email Support: [email protected]
Live Chat: 24/7 direct chat support — available in Bengali and English
We take all complaints seriously and review every request with care. Our commitment to your privacy is not just on paper but in practice — that is b678's promise.